Inpresence Support

Frequently Asked Questions

Using Inpresence™

Privacy & Data

For the full privacy and safety policy, view the Inpresence Privacy & Support Policy page. The privacy and safety policy is also accessible via the app in Settings.

View the Privacy & Support Policy

Safety & Appropriate Use

The Inpresence platform is a tool to help people regulate their nervous system in the moment. It is not therapy. It is not a replacement for professional intervention.

Please view the full privacy and safety policy at the Inpresence Privacy Policy. This policy is also viewable inside the app.

View the Privacy Policy

Subscriptions & Purchases

Account & Device

Feedback & Reporting

Ready to see how it works?

Using Inpresence™

Privacy & Data

Safety & Appropriate Use

What is Inpresence?

How do I choose what I need right now?

How does a regulation cycle work?

What is the Resilience Library?

What happens after I complete a regulation experience?

Subscriptions & Purchases

How do I subscribe?

How do I cancel?

How do I restore my purchase?

How do I change my payment method?

What happens when my subscription expires?

How do I request a refund?

I was charged but don't have access

I purchased through Apple/Google; who handles my billing?

Account & Device

Create an account

Sign in

Forgot password

Change email/password

Sign out

Delete account

New phone/device

Multiple devices

Lost access to account

Feedback & Reporting

Something isn't working

Something is confusing

I have an idea

I found an error

I want to suggest a situation/content

I have a concern about an experience